Your IT Peace of Mind Provider

Managed IT Built for Construction

Proactive Solutions

Prevention is always better than a cure

5-Star Rating

An unblemished 5-star rating from our clients

Rapid Response Times

Average resolution in under 2 hours

IT Built for Construction

Unlock the IT peace of mind you’ve been looking for

Whether you’re chasing IT peace of mind or stuck in a tech mess right now, get Orbits IT in your corner.

Managed IT

You’ve got better things to do than battling irritating tech problems and managing IT devices.

Whether you’re facing an IT emergency or dealing with plenty of productivity-draining tech issues, let the friendly and proactive team at Orbits IT focus on managing your IT so you can focus on what matters most.

Want IT Peace of Mind?

Cloud Services

The remote working revolution is here! Untether yourself from the office, unburden yourself from the cost of on-site IT, and embrace the cloud!

Securely and conveniently work from anywhere with an internet connection – with access to email, data, workflows, telephony, and more from Orbits IT.

Want to Work From Anywhere?

Cybersecurity

Social engineering attacks, malware, data theft, and other online threats pose a considerable risk to organisations’ data, business, and reputation.

Informed by your unique IT risk factors, we provide a full buffet of Cybersecurity options, ongoing training, and even (optional) Cyber Essentials certification.

Want to Be Cyber-Secure?

IT Built for Construction

A Peek Behind the Curtain at Our Managed IT Support

We’re Orbits IT, a trusted partner for over 280 SMEs, credit unions, and public sector organisations. Clients rely on us for smart, dependable IT support that feels like an extension of their own team.

We’ve got offices in Cardiff, Birmingham, and Bristol, placing us right at the heart of South Wales, the Midlands, and the South West. This local presence means we’re never far away, ready to support businesses across the region with responsive, hands-on service.

Our Mission? Changing perceptions of small business IT support – one solved problem, one successful project and one satisfied client at a time

Call us for inquiry: Monday to Friday : 8 am – 6 pm

0333 358 2480

+1 (800) 555 555

IT Built for Construction

Case Studies

Our case studies at Orbits IT showcase how we’ve successfully addressed our clients’ IT needs. These stories provide real examples of our solutions and successes, giving you a clear picture of what we can do for your business. Explore them to see how we might be the perfect fit for you.

Cardiff & Vale Credit Union

Case Study

Cardiff & Vale Credit Union
Cardiff & Vale Credit Union

Case Study

Cardiff & Vale Credit Union
Cardiff & Vale Credit Union

Case Study

Cardiff & Vale Credit Union

IT Built for Construction

Fully Managed IT Support Construction Companies Trust

Ready to join over 280 happily supported customers across South Wales, the Midlands, and the South West?

SLA’s – 99%
Customer Retention – 98%
5-star Rating – 100%

IT Built for Construction

why choose us

At Orbits IT, we believe great IT support should be fast, friendly, and free from confusing jargon. We’re more than just a helpdesk; we’re your proactive technology partner, working to keep your systems running smoothly, your data secure, and your business goals on track.

  • Super fast – Calls answered in <10s, fixes in <2hrs.

  • Clear pricing – Fixed fees, no hidden charges.

  • Proactive – Spotting issues before they grow.

IT Built for Construction

Frequently asked questions

Apart from the obvious IT troubleshooting and resolution, you can expect a smooth onboarding process, regular strategic reviews, managed computer security, access to our exclusive training portal, a 10% discount on any project work, and much more.

Yes, we do! Non-urgent tickets can be raised at any time including evenings and weekends and we will respond when the office opens. In case of a tech emergency, we do operate an out of hours service at an additional cost.

Yes! If you are within an hour’s drive of any of our site offices (the three B’s – Barry, Birmingham, or Bristol) and an engineer is needed on-site, we’ll be there. Though you might be surprised at what we can achieve remotely!

We don’t charge our clients for leavers and new starters as these changes are simply part of doing business. Our efficient processes securely offboard leavers and promptly get hardware ready on new starters’ desks, ready to roll.

Orbits IT already works with a range of credit unions and other small to medium-sized organisations across South Wales, the West Midlands and South West.

We mainly support Windows devices and servers, though we do assist our clients with mobile devices too. But regardless of what systems you use, please have a chat with us to see how we can help.

We already work with many credit unions, which has also led to great relationships with various third parties, such as Progress.

We can liaise with these third parties to prevent and resolve deeper issues, and work out how to get your systems to work better, together.